Emergency Services Treatments
Please note: If you are facing a life-threatening situation, call 911.
When you or a loved one experiences a medical emergency, the Howard R. Gudelsky Emergency Department at MedStar Montgomery Medical Center is close to you and provides fast emergent-urgent or non-urgent care. Our 40-bed Emergency Department is staffed 24 hours a day by physicians and nurses who are trained to care for a wide range of emergency health concerns that affect people of all ages—from mild to life-threatening conditions.
Exceptional emergency treatment is available through MedStar Montgomery Medical Center for anything from a serious injury or illness to a mild condition that has not responded to home treatments. With expert physicians and experienced nurses, we offer comprehensive emergency evaluations and treatments—all within a caring and compassionate environment.
Nurse First Program
A registered nurse assesses each incoming patient using a triage system. During triage, the nurse completes a brief registration and identifies the treatment needed.
Patients with more urgent conditions such as chest pain or stroke-like symptoms are seen first. For those patients, protocols are started and care customized within minutes. If the nurse determines the need is less urgent, a patient may be directed to the waiting room until an ED bed is available.
Crisis Evaluation Unit (CEU)
The CEU cares for patients with behavioral health concerns, which may include psychiatric or substance abuse conditions. Once medically cleared by an ED physician, the patient may be discharged, receive outpatient treatment or require voluntary inpatient care at MedStar Montgomery or involuntary care at another facility.
What to bring with you to the ER
Before heading to the Emergency Department, take a few minutes to gather information and items that will make your visit go smoothly and allow time to pass more easily. We recommend bringing:
- A family member or friend: Having someone with you can be emotionally comforting. If your condition is serious, you may need someone to provide information or instructions on your behalf.
- Identification Cards: Driver's License, Social Security Card and insurance card(s). Insurance information is not required until before you're discharged.
- A list of medications and dosage: This information will help the medical staff avoid prescribing drugs that will interact with medication(s) you're already taking.
- Primary care physician information: Contact information for your primary care physician is helpful should questions arise. Information about the specialist that you see regularly, would also be helpful in evaluating your condition and planning for follow up care.
- A book or magazine: Reading can make time go by more quickly. However, we do ask that you refrain from bringing valuables like iPods, cell phones, or laptops.
What to expect when you get here
- Arrival: When you arrive at MedStar Montgomery Medical Center, please use the front Emergency Services entrance, which is located on the first floor. A greeter will meet you to guide you to the next step in our process—Nurse First. Our goal is for you to be in a treatment area within 30 minutes.
- Treatment Team: You'll be treated by a specially trained Emergency Medical Team, including an Emergency Department Physician, one or two Registered Nurses and an ER Technician. Your medical team will not only complete the more thorough registration, they will keep you informed throughout the process and may initiate standard procedures to accelerate your care.
- Discharge: You will receive written instructions during the discharge process. Please read the instructions prior to signing so that staff can clarify any concerns you may have and be sure to follow up with your physician. You may receive a discharge telephone call from an ED team member a day or so after your visit.
For questions, please contact the Nursing Director at 301-774-8932 or the Nursing Manager at 301-570-8591.